Good service, had a loaner car available which makes it a painless transition. Service is getting better.
Great service when I needed a quick repair and loaner vehicle! At my request, they tried a quick repair vs replacement and I had my car back in 2 days vs 3 weeks!
👍To Adriana, she did an Awesome job! Superb customer service, very patient. Way to go!!!!
It was a great experience. Jonathon and Stephanie were great to work with. Very efficient service.
The service at this dealership is excellent. The personnel are friendly, competent and professional. My experience with this dealership goes back decades. Service has never been a problem.
Great experience, could not recommend Paretti more. Go see Jonathan!
Appreciate the serve and great communication. Casey is always top notch and keeps me updated on status
awesome service; professional and friendly, very caring and concerned about the customer's needs. thanks !
The service is now better than it has ever been at this dealership. This will keep my buying cars here.
Adriana was so easy to work with as we bought a new car. She was helpful .and patience as we made our choice. She explained everything as we went through the process.
We had a great experience. Zack was extremely helpful and knowledgeable. Wife love the new car.
Casey is amazing and always does such a wonderfu;l job, as does the rest of your team. Top notch and love the new building.
Casey is a true asset! He took the extra 45 seconds out of an extremely busy Monday afternoon in the Service Department to chat. It gave the experience a personal yet professional touch. THIS is what people remember: how they feel. Absolutely fantastic!
Excellent service from start to finish
CASEY IN THE SERVICE department saw my issues and went beyond to accommodate me as much and as fast as possible, and made me feel comfortable thru out the entire process. Very satisfied and happy.
Great experience with professional Paretti team. They made the purchase very easy!
My experience was excellent. They came over 50miles to do my tutorial at time convenient for me. Mr. Knox went above and beyond being gracious and patient. I am absolutely obsess with my new car!!!!
My service tech got Casey was extremely helping and knowledgeable. He got my car ready on time as promised
Excellent service - always very helpful, accommodating and friendly. Everyone has been great, especially Erin!
My sales rep Trey Howland, was outstanding! He went above and beyond in helping me purchase my vehicle from the beginning to end. I would definitely work with him again and recommend him to anyone else.
Excellent experience (as usually)! Great communications about what will be and will not be done and an approximate time frame so you can plan accordingly. Thanks to Casey!
Wonderful experience! I was finished in. 1:45 minutes, paper work and Rover cleaned . My salesman was awesome!!
Best service department ever! Everyone is really friendly and helpful! They go above and beyond for the customers!
Love coming to Paretti! Everyone is very accommodating and welcoming. Erin is very efficient and knows how to keep things running smoothly. Brian L in service dept is very knowledgeable and gets the job done efficiently and fast! They should get a raise!
As usual, this dealership exceeds all expectations! The service department here is the best I’ve seen by far. And I’ve had several makes & models of cars. This one I will always remember and always return to. These guys are the absolute best! They all deserve raises!
In the shop for a factory recall and a few other repairs on our 2016 LR4. As always, Tiffany was a consummate professional and ensured all was scheduled and completed by the service department in a timely manner. We are always grateful for the staff of LRNO and the first class customer experience.
Great service, pleasant experience and enjoyed working with service reps. Happy encounter for sure on that day
People were friendly , got what needed done and made plans for a follow up visit at my convenience.
Adriana provides the best customer service and is always available to answer any questions. The best!
Excellent service before and after the sale! Very customer focused and willing to keep us up to date on our order.
The Employees were professional and courteous. The work that was done on my car was done correctly the first time.
Today the service was excellent. I was greeted at the door. My loaner car was ready. The employees were friendly. I felt the love!! Great Job!
My service rep was very friendly and listened everything that I needed and explained what to expect a a result!
Services was excellent
The service advisor was very knowledgeable about my needs. Services were completed in a timely manner. In addition, service advisor treated me with respect l.
I was amazed at the response from the team at Paretti! With everything going on & the inability to get a quick appt I waited for my appt my vehicle was in & out in one day! Quick response to say the least especially when they were saying they may not be able to get to the car in about a week. I was impressed with the quick response & very pleased with the service!
This visit Casey was extremely helpful and hospitable. Great job!
excellent customer service, erin is so pleasant and caring, prompt and attention to details, thanks to a great team
Thanks for always taking good care of vehicle and making sure I’m ok. Thanks alot
Casey in service has been top notch. Clear communication, quick pickups, etc. Nice to have someone like him to work with at Land Rover.
Casey and Marlen made our service visit pleasant. They were very friendly and efficient and worked to meet our needs as we live four hours away from the dealership. Our July 6 service visit was stress free!!
Casey took care of my regular maintenance and my concerns about a tire leaking. I greatly appreciated the Lyft ride to and from the dealership.
Service was exceptional! I was really pleased and all checked out well with my vehicle. There was an active recall on my 2016 LR4. I was informed and was told it would take about a day and a half. While waiting for my routine service to be completed, I was told that the recall had been addressed too! Extremely satisfied and this is the level of service that I value. The only thing that could have been better would have been a loaner car. My car was finished in a couple of hours; however, and I was able to work from ...
Marlen was great. Service was excellent as usual. Paretti went above and beyond to get our car picked up, serviced and returned in minimum time. I would like to say that range Rovers latest change to their pickup and delivery policy is not good.
Marlen did a great job of communicating the work, the rationale and setting clear expectations on the timeline. She was attentive and always a pleasure to interact with.
Marlen is fantastic! She is very attentive always keeping in touch with how the progress is going. She makes things so easy and it’s always so friendly.
After having a distinctly negative experience in May, Craig Connelly contacted me on two separate occasions. The first call secured knowledge of the visit and encountered problems. The second call from Criag was to discuss the options of rectifying and fulfilling the service that was agreed to but not performed on my vehicle during the May service. This second call led to an additional appointment. On my June 22nd visit, my tires were rotated, and my vehicle was washed and cleaned beautifully, even the buffing out of a few light scratches. I was very pleased and believe that Craig should ...
Purchasing Jaguar luxury cars comes with an expectation of professional, superior service… with a smile. That’s why I keep going back to Paretti Jaguar.
Great Service and responsiveness.
From check-in to check-out the service performed was excellent. Everything went very smooth.
Jonathan was exceptional. He made the buying process quick and easy! We will purchase from him in the future and send customers his way
Great service and very professional from start to finish! Everyone involved in my transaction, especially my sales rep, Trey Howland and General Manager, Richard Findley, made sure that I was happy and satisfied with my purchase. I would highly recommend Paretti Jaguar Land Rover to anyone I know.
No hassle experience in a beautiful dealership. Jonathan was great every step of the way!
Great experience. My salesman Greg was so patient and worked with us to find the perfect car...and we looked at many. The service and care taken was exceptional.
Came in for the first scheduled service on my defender and everything went smoothly. The new building is very nice and everyone was friendly.
Great Service! Experts on the vehicles they sell. I love my Range Rover!
Wonderful service from Marlene as well as Mr. Roger. Thank you so much for everyone's help
My experience at the dealership was a ok experience I appreciate the customer service. My car camera is not working and I am approaching my warranty Miles but they told me I need to bring my car back in August.
Wonderful experience purchasing our brand new Range Rover! Johnathan was very helpful throughout the entire process.
Love Paretti Jaguar! The service department is top notch where they make you feel like family!
The reception was top notch. I had my car serviced, so I waited in the waiting area...which I will say is extremely accommodating. The sales team even welcomed me as I walked in the room. Everyone made sure I was comfortable. I do feel as if I didn't get more detailed information about extra service that needed done on my vehicle. And I've already spoke with my service rep about the cleaning of my vehicle.
The New Orleans Paretti team excels in customer service; going above and beyond to accommodate customer needs!
Erin was great! She went above and beyond for me. Provided courtesy vehicle while my vehicle being serviced. Overall, the job was done. Thank you Erin for all your help.
My experience was exceptional! Jonathon Watson was the BEST!!!!
My advisor was very nice she call & text me about every if I have any questions she was there to answer it all.
My experience was amazing! I was greeted by Erin who was prompt, hospitable and answered all of my questions!! Also, special shout out to the service guys for the fast turnaround! The headlight assembly on my F-type was replaced same day! 10/10 experience!
Adriana Matos set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Adriana was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Her attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
Great service!!! Definitely met my expectations. Thanks Casey
The receptionist was rude to me when I arrived for service. She asked if I was making a delivery to my service. I guess because I had a Jimmy John bag (left over lunch). my hand? Then she proceeded to show me where the service are was and then said that Marline was back there. She never identified who she was and I stood in the area and no one acknowledged me. I finally went to the check out area, and stood there for several minutes. The woman behind the desk never looked up to acknowledge me, finally I said ...
Very good nice and clean. Sales woman was nice they work with me like it
Craig and his team did and excellent job on service, and getting our car back timely. Thanks
Thanks for everything Adriana, we had a great experience at Paretti Land Rover, you are very professional and provide with excellent customer service. I like the way you do business, thanks for being honest and so efficient. Santiago Zapata
Work was completed and Marlen was great to work with
The lady at the store was very nice and helpful i was done faster than anytime I have ever bought a vehicle .thanks for helping get the deal I wanted
The service I received on my Land Rover was excellent!
They take great care of our cars!
Good job best dealership in New Orleans I will always look to purchase cars from them
adriana matos was my salesperson an she was great and took care of everything for me
My experience was first class as usual. Connie G is the best service advisor that I have ever dealt with!
Adriana Matos helped me to obtain my 2020 Dodge Charger. She was very knowledgeable and helpful about the product. She navigated through the paperwork with efficiency and ease. She is very friendly and easy to work with. It was a great experience.
Was looking for a specific vehicle that wasn’t available around my location in Connecticut. I found Paretti Land Rover & Jaguar online and found my Expedition. Adriana Matos walked me through the process and within a week of purchase my new vehicle was transported and delivered to my front door. I couldn’t be happier. A+ service
Awesome sales team from start to finish . Appreciate everything the dealership does to make car buying a pleasant hassle free experience
Service on car was up to par but JC with your Encore department was exceptional.Extremely helpful, courteous and returned my phone call promptly! Also very knowledgable.
I was unaware about the loaner car policy until I got there to bring my car. Wish someone would’ve told me when I called to make the service appointment. Other than that service was good!
Casey took great care of me and my Rover. I look forward to dealing with him on my future appointments.