Customer Testimonials

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DealerRater Sep 28, 2022

Good service, had a loaner car available which makes it a painless transition. Service is getting better.

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DealerRater Sep 20, 2022

Great service when I needed a quick repair and loaner vehicle! At my request, they tried a quick repair vs replacement and I had my car back in 2 days vs 3 weeks!

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Google Sep 19, 2022

👍To Adriana, she did an Awesome job! Superb customer service, very patient. Way to go!!!!

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DealerRater Sep 18, 2022

It was a great experience. Jonathon and Stephanie were great to work with. Very efficient service.

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Google Sep 14, 2022

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DealerRater Sep 12, 2022

The service at this dealership is excellent. The personnel are friendly, competent and professional. My experience with this dealership goes back decades. Service has never been a problem.

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Google Sep 9, 2022

Great experience, could not recommend Paretti more. Go see Jonathan!

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DealerRater Sep 9, 2022

Appreciate the serve and great communication. Casey is always top notch and keeps me updated on status

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DealerRater Sep 5, 2022

awesome service; professional and friendly, very caring and concerned about the customer's needs. thanks !

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DealerRater Sep 3, 2022

The service is now better than it has ever been at this dealership. This will keep my buying cars here.

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DealerRater Sep 2, 2022

Adriana was so easy to work with as we bought a new car. She was helpful .and patience as we made our choice. She explained everything as we went through the process.

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DealerRater Sep 2, 2022

We had a great experience. Zack was extremely helpful and knowledgeable. Wife love the new car.

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Google Sep 1, 2022

Casey is amazing and always does such a wonderfu;l job, as does the rest of your team. Top notch and love the new building.

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Google Aug 31, 2022

Casey is a true asset! He took the extra 45 seconds out of an extremely busy Monday afternoon in the Service Department to chat. It gave the experience a personal yet professional touch. THIS is what people remember: how they feel. Absolutely fantastic!

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Google Aug 31, 2022

Excellent service from start to finish

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DealerRater Aug 31, 2022

CASEY IN THE SERVICE department saw my issues and went beyond to accommodate me as much and as fast as possible, and made me feel comfortable thru out the entire process. Very satisfied and happy.

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Google Aug 26, 2022

Great experience with professional Paretti team. They made the purchase very easy!

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Google Aug 19, 2022

My experience was excellent. They came over 50miles to do my tutorial at time convenient for me. Mr. Knox went above and beyond being gracious and patient. I am absolutely obsess with my new car!!!!

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DealerRater Aug 18, 2022

My service tech got Casey was extremely helping and knowledgeable. He got my car ready on time as promised

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Google Aug 16, 2022

Excellent service - always very helpful, accommodating and friendly. Everyone has been great, especially Erin!

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DealerRater Aug 15, 2022

My sales rep Trey Howland, was outstanding! He went above and beyond in helping me purchase my vehicle from the beginning to end. I would definitely work with him again and recommend him to anyone else.

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DealerRater Aug 14, 2022

Excellent experience (as usually)! Great communications about what will be and will not be done and an approximate time frame so you can plan accordingly. Thanks to Casey!

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Google Aug 13, 2022

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DealerRater Aug 13, 2022

Wonderful experience! I was finished in. 1:45 minutes, paper work and Rover cleaned . My salesman was awesome!!

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Google Aug 13, 2022

Best service department ever! Everyone is really friendly and helpful! They go above and beyond for the customers!

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DealerRater Aug 10, 2022

Love coming to Paretti! Everyone is very accommodating and welcoming. Erin is very efficient and knows how to keep things running smoothly. Brian L in service dept is very knowledgeable and gets the job done efficiently and fast! They should get a raise!

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DealerRater Aug 10, 2022

As usual, this dealership exceeds all expectations! The service department here is the best I’ve seen by far. And I’ve had several makes & models of cars. This one I will always remember and always return to. These guys are the absolute best! They all deserve raises!

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Google Aug 9, 2022

In the shop for a factory recall and a few other repairs on our 2016 LR4. As always, Tiffany was a consummate professional and ensured all was scheduled and completed by the service department in a timely manner. We are always grateful for the staff of LRNO and the first class customer experience.

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DealerRater Aug 6, 2022

Great service, pleasant experience and enjoyed working with service reps. Happy encounter for sure on that day

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DealerRater Aug 6, 2022

People were friendly , got what needed done and made plans for a follow up visit at my convenience.

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DealerRater Aug 5, 2022

Adriana provides the best customer service and is always available to answer any questions. The best!

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DealerRater Aug 4, 2022

Excellent service before and after the sale! Very customer focused and willing to keep us up to date on our order.

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DealerRater Aug 3, 2022

The Employees were professional and courteous. The work that was done on my car was done correctly the first time.

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DealerRater Aug 3, 2022

Today the service was excellent. I was greeted at the door. My loaner car was ready. The employees were friendly. I felt the love!! Great Job!

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DealerRater Aug 2, 2022

My service rep was very friendly and listened everything that I needed and explained what to expect a a result!

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Google Jul 31, 2022

Services was excellent

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DealerRater Jul 30, 2022

The service advisor was very knowledgeable about my needs. Services were completed in a timely manner. In addition, service advisor treated me with respect l.

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DealerRater Jul 30, 2022

I was amazed at the response from the team at Paretti! With everything going on & the inability to get a quick appt I waited for my appt my vehicle was in & out in one day! Quick response to say the least especially when they were saying they may not be able to get to the car in about a week. I was impressed with the quick response & very pleased with the service!

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Google Jul 23, 2022

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Google Jul 19, 2022

This visit Casey was extremely helpful and hospitable. Great job!

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DealerRater Jul 18, 2022

excellent customer service, erin is so pleasant and caring, prompt and attention to details, thanks to a great team

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Google Jul 16, 2022

Thanks for always taking good care of vehicle and making sure I’m ok. Thanks alot

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DealerRater Jul 12, 2022

Casey in service has been top notch. Clear communication, quick pickups, etc. Nice to have someone like him to work with at Land Rover.

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DealerRater Jul 8, 2022

Casey and Marlen made our service visit pleasant. They were very friendly and efficient and worked to meet our needs as we live four hours away from the dealership. Our July 6 service visit was stress free!!

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DealerRater Jul 4, 2022

Casey took care of my regular maintenance and my concerns about a tire leaking. I greatly appreciated the Lyft ride to and from the dealership.

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Google Jul 3, 2022

Service was exceptional! I was really pleased and all checked out well with my vehicle. There was an active recall on my 2016 LR4. I was informed and was told it would take about a day and a half. While waiting for my routine service to be completed, I was told that the recall had been addressed too! Extremely satisfied and this is the level of service that I value. The only thing that could have been better would have been a loaner car. My car was finished in a couple of hours; however, and I was able to work from ...

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Google Jun 30, 2022

Marlen was great. Service was excellent as usual. Paretti went above and beyond to get our car picked up, serviced and returned in minimum time. I would like to say that range Rovers latest change to their pickup and delivery policy is not good.

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DealerRater Jun 27, 2022

Marlen did a great job of communicating the work, the rationale and setting clear expectations on the timeline. She was attentive and always a pleasure to interact with.

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DealerRater Jun 27, 2022

Marlen is fantastic! She is very attentive always keeping in touch with how the progress is going. She makes things so easy and it’s always so friendly.

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DealerRater Jun 24, 2022

After having a distinctly negative experience in May, Craig Connelly contacted me on two separate occasions. The first call secured knowledge of the visit and encountered problems. The second call from Criag was to discuss the options of rectifying and fulfilling the service that was agreed to but not performed on my vehicle during the May service. This second call led to an additional appointment. On my June 22nd visit, my tires were rotated, and my vehicle was washed and cleaned beautifully, even the buffing out of a few light scratches. I was very pleased and believe that Craig should ...

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DealerRater Jun 23, 2022

Purchasing Jaguar luxury cars comes with an expectation of professional, superior service… with a smile. That’s why I keep going back to Paretti Jaguar.

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Google Jun 22, 2022

Great Service and responsiveness.

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DealerRater Jun 21, 2022

From check-in to check-out the service performed was excellent. Everything went very smooth.

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DealerRater Jun 21, 2022

Jonathan was exceptional. He made the buying process quick and easy! We will purchase from him in the future and send customers his way

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DealerRater Jun 21, 2022

Great service and very professional from start to finish! Everyone involved in my transaction, especially my sales rep, Trey Howland and General Manager, Richard Findley, made sure that I was happy and satisfied with my purchase. I would highly recommend Paretti Jaguar Land Rover to anyone I know.

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DealerRater Jun 21, 2022

No hassle experience in a beautiful dealership. Jonathan was great every step of the way!

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DealerRater Jun 21, 2022

Great experience. My salesman Greg was so patient and worked with us to find the perfect car...and we looked at many. The service and care taken was exceptional.

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Google Jun 21, 2022

Came in for the first scheduled service on my defender and everything went smoothly. The new building is very nice and everyone was friendly.

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Google Jun 16, 2022

Great Service! Experts on the vehicles they sell. I love my Range Rover!

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DealerRater Jun 14, 2022

Wonderful service from Marlene as well as Mr. Roger. Thank you so much for everyone's help

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DealerRater Jun 14, 2022

My experience at the dealership was a ok experience I appreciate the customer service. My car camera is not working and I am approaching my warranty Miles but they told me I need to bring my car back in August.

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DealerRater Jun 10, 2022

Wonderful experience purchasing our brand new Range Rover! Johnathan was very helpful throughout the entire process.

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Google Jun 10, 2022

Love Paretti Jaguar! The service department is top notch where they make you feel like family!

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DealerRater Jun 6, 2022

The reception was top notch. I had my car serviced, so I waited in the waiting area...which I will say is extremely accommodating. The sales team even welcomed me as I walked in the room. Everyone made sure I was comfortable. I do feel as if I didn't get more detailed information about extra service that needed done on my vehicle. And I've already spoke with my service rep about the cleaning of my vehicle.

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Google Jun 4, 2022

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DealerRater Jun 2, 2022

The New Orleans Paretti team excels in customer service; going above and beyond to accommodate customer needs!

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Google Jun 1, 2022

Erin was great! She went above and beyond for me. Provided courtesy vehicle while my vehicle being serviced. Overall, the job was done. Thank you Erin for all your help.

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Google Jun 1, 2022

My experience was exceptional! Jonathon Watson was the BEST!!!!

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DealerRater May 27, 2022

My advisor was very nice she call & text me about every if I have any questions she was there to answer it all.

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Google May 26, 2022

My experience was amazing! I was greeted by Erin who was prompt, hospitable and answered all of my questions!! Also, special shout out to the service guys for the fast turnaround! The headlight assembly on my F-type was replaced same day! 10/10 experience!

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DealerRater May 26, 2022

Adriana Matos set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Adriana was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Her attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!

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Google May 24, 2022

Great service!!! Definitely met my expectations. Thanks Casey

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DealerRater May 24, 2022

The receptionist was rude to me when I arrived for service. She asked if I was making a delivery to my service. I guess because I had a Jimmy John bag (left over lunch). my hand? Then she proceeded to show me where the service are was and then said that Marline was back there. She never identified who she was and I stood in the area and no one acknowledged me. I finally went to the check out area, and stood there for several minutes. The woman behind the desk never looked up to acknowledge me, finally I said ...

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DealerRater May 24, 2022

Very good nice and clean. Sales woman was nice they work with me like it

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DealerRater May 23, 2022

Craig and his team did and excellent job on service, and getting our car back timely. Thanks

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DealerRater May 23, 2022

Thanks for everything Adriana, we had a great experience at Paretti Land Rover, you are very professional and provide with excellent customer service. I like the way you do business, thanks for being honest and so efficient. Santiago Zapata

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Google May 22, 2022

Work was completed and Marlen was great to work with

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Google May 22, 2022

The lady at the store was very nice and helpful i was done faster than anytime I have ever bought a vehicle .thanks for helping get the deal I wanted

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Google May 21, 2022

The service I received on my Land Rover was excellent!

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Google May 20, 2022

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Google May 20, 2022

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Google May 20, 2022

They take great care of our cars!

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Google May 19, 2022

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DealerRater May 19, 2022

Good job best dealership in New Orleans I will always look to purchase cars from them

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Google May 18, 2022

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DealerRater May 18, 2022

adriana matos was my salesperson an she was great and took care of everything for me

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DealerRater May 17, 2022

My experience was first class as usual. Connie G is the best service advisor that I have ever dealt with!

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Google May 16, 2022

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DealerRater May 15, 2022

Adriana Matos helped me to obtain my 2020 Dodge Charger. She was very knowledgeable and helpful about the product. She navigated through the paperwork with efficiency and ease. She is very friendly and easy to work with. It was a great experience.

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Google May 15, 2022

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DealerRater May 14, 2022

Was looking for a specific vehicle that wasn’t available around my location in Connecticut. I found Paretti Land Rover & Jaguar online and found my Expedition. Adriana Matos walked me through the process and within a week of purchase my new vehicle was transported and delivered to my front door. I couldn’t be happier. A+ service

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Google May 14, 2022

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Google May 14, 2022

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DealerRater May 13, 2022

Awesome sales team from start to finish . Appreciate everything the dealership does to make car buying a pleasant hassle free experience

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Google May 13, 2022

Outstanding service!

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Google May 10, 2022

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Google May 9, 2022

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DealerRater May 6, 2022

Service on car was up to par but JC with your Encore department was exceptional.Extremely helpful, courteous and returned my phone call promptly! Also very knowledgable.

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DealerRater May 6, 2022

I was unaware about the loaner car policy until I got there to bring my car. Wish someone would’ve told me when I called to make the service appointment. Other than that service was good!

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DealerRater May 5, 2022

Casey took great care of me and my Rover. I look forward to dealing with him on my future appointments.

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